Legal

Welcome to Captain's Cotton! We want you to shop with confidence, so here's everything you need to know in plain English.

1. Who We Are

Captain's Cotton is a UK-based online shop selling handmade cotton dog accessories accessories.

Email: [email protected]

2. Using Our Site

  • Everything on our website (text, images, logos, designs) belongs to Captain's Cotton.
  • You can browse, shop, and enjoy our products for personal use only.
  • Prices and stock may change without notice.

3. Privacy

We respect your privacy. When you shop with us, we collect the personal info needed to:

  • Process your order
  • Deliver your products
  • Communicate with you about your order

We don't sell or share your personal information with other companies for marketing purposes.

4. Cookies

Our site uses cookies to make your shopping experience smoother, such as:

  • Remembering what's in your bag
  • Basic analytics to improve the site

By using our site, you agree to our use of cookies. You can change your cookie settings in your browser if you wish.

5. Returns & Refunds

  • You can return unused products in their original condition within 14 days of receiving them.
  • Refunds are issued after we check the returned items.

6. Limitation of Liability

  • We try our best to make everything accurate and available, but we can't guarantee perfection.
  • Captain's Cotton is not responsible for indirect or accidental damages from using our website or products.

7. Intellectual Property

All our logos, branding, and content belong to us. Please don't copy or use them without permission.

8. Governing Law

These terms are governed by the laws of England and Wales, and any disputes fall under English courts.

9. Contact Us

Questions? Email us at [email protected]. We're happy to help!